bazee Frequently Asked Questions

Creating a bazee account takes only a few minutes. Go to bazee.pro, tap the registration link, enter your mobile number, choose a secure password, and provide your date of birth. You must be at least 21 years old. After submitting, you will receive a one-time SMS verification code to confirm your number and unlock deposits and gameplay.

bazee accepts a valid National Identity Card (NID), passport, or driving licence for KYC. You also need to submit a clear selfie holding your ID document. Verification is reviewed within 24 hours. Completing KYC removes withdrawal restrictions and protects your account from unauthorised access.

On the bazee login screen tap Forgot Password and enter your registered mobile number. An SMS reset code will arrive within seconds. Enter the code, set a new password, and you are back in. If you have lost access to the registered number, email [email protected] with your account details and KYC information for manual assistance.

No — each player is allowed exactly one bazee account. Operating multiple accounts is a breach of our Terms and Conditions and will result in all linked accounts being closed with balances forfeited. If a duplicate was created by mistake, contact support immediately so the issue can be resolved without penalty.

Email [email protected] requesting account closure and withdraw any remaining balance first. If you are closing due to gambling concerns, consider using the self-exclusion tool instead — it provides stronger protections and prevents re-registration during the exclusion window. Closure requests are processed within one business day.

Log in to your bazee account, open the Deposit section, and select bKash. Enter the BDT amount and follow the on-screen steps to complete the transfer from your bKash wallet. Deposits are credited almost instantly in most cases. The minimum bKash deposit on bazee is ৳200.

bKash deposits on bazee are typically credited within seconds of the transaction completing. If your deposit has not appeared after 10 minutes, check your bKash transaction history to confirm the payment went through, then contact support at [email protected] with the bKash reference number so the team can investigate promptly.

The minimum withdrawal on bazee is ৳500. Withdrawals are routed to the same payment channel used for your most recent deposit — if you deposited via Nagad, the funds return to your Nagad wallet. Complete KYC verification before requesting a withdrawal, as unverified accounts face restricted access.

Most bazee withdrawals via bKash, Nagad, or Rocket are processed within 1 to 3 hours during regular business hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may take up to one business day. Requests submitted outside Bangladesh Standard Time (BST, UTC+6) business hours may take a little longer.

bazee does not charge any platform fees on deposits or withdrawals. However, your mobile wallet provider — bKash, Nagad, Rocket, or Upay — or your bank may apply their own standard transaction charges, which are outside bazee's control. We recommend checking your provider's current fee schedule before initiating a large transfer.

bazee covers BPL, IPL, ICC T20 World Cup, ODI internationals, and Test matches featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs, fall of first wicket, over/under line bets, and live in-play betting. Odds and markets are updated in real time throughout each game.

Yes — bazee is fully mobile-optimised and works in any modern smartphone browser with no download required. The site runs smoothly on Android and iOS. Open bazee.pro in Chrome or Safari, log in, and start playing instantly whether you are in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh.

All slots on bazee use certified Random Number Generators (RNG) from licensed providers including Pragmatic Play, Spribe, and Microgaming. These systems are independently tested and audited to ensure outcomes are genuinely random and cannot be manipulated. The RTP percentage for each title is set by the game studio and is accurate as published.

bazee's live casino streams real-time tables from professional studios via Evolution Gaming and Ezugi. Popular choices include live Roulette, live Blackjack, live Baccarat, Andar Bahar, Teen Patti, Dragon Tiger, and game-show formats like Crazy Time and Mega Ball. New live tables are added regularly to keep the selection fresh.

Yes. bazee offers crash-style games including Aviator by Spribe, a firm favourite among players on the platform. In Aviator a multiplier climbs from 1x and you must cash out before the plane flies away. The game uses a provably fair RNG and supports live in-game chat and real-time bet tracking for an interactive experience.

bazee offers a welcome bonus for new players who register and make their first qualifying deposit. The bonus is applied as a deposit match — bazee adds a percentage of your deposit as bonus funds to your account. Full details including the minimum deposit and wagering requirements are displayed on the Promotions page once you are logged in.

A wagering requirement means you must bet the bonus amount a set number of times before withdrawing winnings from it. For example, a ৳1,000 bonus with a 10x wagering requirement means placing ৳10,000 in total bets before those winnings can be withdrawn. On bazee, wagering requirements are clearly stated in each promotion's terms. Slots typically count 100% toward the rollover; live casino and sports bets may contribute at a lower rate.

Yes. Every bazee bonus has an expiry window that starts from the moment the bonus is credited. If you do not complete the wagering requirement before expiry, the bonus funds and any associated winnings are removed from your account. The expiry period is clearly stated in each promotion's terms — always read them before claiming.

Yes. bazee periodically offers free spins on selected slot titles as part of welcome packages, reload bonuses, and seasonal campaigns — for example during Eid, Pohela Boishakh, or BPL season. Free spins are credited to specific games and any winnings are subject to the wagering requirement stated in the promotion terms. Check the Promotions section in your account for the latest offers.

bazee is committed to providing a safe, fair, and transparent gaming environment for players across Bangladesh. All data is protected with SSL/TLS encryption, all games use certified RNG systems, and strict KYC verification guards against fraud and underage access. Player protection is a core operating principle at bazee, not an afterthought.

The minimum age to play on bazee is 21 years old. This applies to all players in Bangladesh without exception. Age is verified during the KYC process, and any account found to belong to someone under 21 will be closed immediately with all funds returned. bazee enforces its 21+ policy rigorously to protect young people from gambling-related harm.

If gambling is negatively affecting your life, contact bazee support at [email protected] and request self-exclusion. You can choose a 6-month, 1-year, or permanent exclusion period. During self-exclusion your account is fully suspended — no login, no deposits, no bets. Permanent exclusion cannot be reversed. bazee treats all self-exclusion requests as the highest priority.

Yes. bazee provides deposit limit controls under the Responsible Gaming section of Account Settings. You can set a daily, weekly, or monthly cap in BDT. Limits take effect immediately once set. To increase a limit, a mandatory cooling-off period applies before the higher cap activates — this prevents impulsive decisions to spend more than originally intended.