bazee Privacy Policy — Your Data, Your Rights
bazee is committed to protecting the privacy of every player on our platform. This policy explains what personal information we collect, why we collect it, how we use it, and what rights you have over your own data.
1. Introduction
This Privacy Policy ("Policy") describes how bazee ("bazee", "we", "us", or "our") collects, processes, stores, and discloses personal information relating to individuals ("you" or "your") who access or use the bazee online gaming platform at https://bazee.pro (the "Platform"). This Policy applies to all users of the Platform, including registered account holders and unregistered visitors.
By using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please do not use the Platform. bazee reserves the right to update this Policy from time to time; we will notify you of material changes by posting the revised Policy on the Platform and updating the "Last updated" date above.
Our Privacy Commitments
Data Security
SSL encryption and industry-standard security protocols protect all data transmitted between your device and our platform.
No Data Selling
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes, ever.
Your Control
You have the right to access, correct, and request deletion of your personal data at any time by contacting our support team.
Data Minimisation
We only collect personal data that is necessary for the specific, legitimate purposes described in this Policy — nothing more.
2. Information We Collect
Information You Provide Directly
When you register an account, make a transaction, contact support, or otherwise interact with the Platform, you may provide us with the following categories of personal information:
- Identity data: full name, date of birth, and copies of identity documents provided during KYC verification.
- Contact data: mobile phone number, email address, and residential address.
- Financial data: payment method details (e.g. bKash or Nagad mobile wallet number, bank account details) used for deposits and withdrawals.
- Account credentials: username and encrypted password hash (we never store your plain-text password).
Information Collected Automatically
When you access the Platform, our systems automatically collect certain technical and usage data, including:
- Device and browser information: device type, operating system, browser type and version, screen resolution, and device identifiers.
- Network and connection data: IP address, mobile network operator, connection type (WiFi or mobile data), and approximate geographic location derived from IP address.
- Usage data: pages visited, time spent on each page, game sessions played, bet amounts, game outcomes, and navigation patterns on the Platform.
Information from Third Parties
bazee may receive personal information about you from third-party sources such as payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification service providers, and fraud prevention agencies. We use this information only to the extent necessary to verify your identity, process transactions, and comply with applicable legal obligations.
3. How We Use Your Information
bazee uses the personal information we collect for the following purposes:
- Account management: to register and administer your bazee account, verify your identity, and enable you to access the Platform's features.
- Transaction processing: to process deposits, withdrawals, and bonus credits to and from your account in BDT via your chosen payment method.
- Legal compliance: to fulfil our obligations under applicable law, including KYC verification, anti-money laundering checks, and responsible gaming requirements.
- Customer support: to respond to your enquiries, resolve complaints, and provide technical assistance.
- Platform improvement: to analyse usage patterns, diagnose technical issues, and improve the performance, features, and user experience of the Platform.
- Marketing communications: to send you relevant promotional offers, bonus notifications, and platform updates — only where you have opted in to receive such communications and in accordance with applicable law.
4. Legal Basis for Processing
bazee processes your personal information on the basis of one or more of the following legal grounds:
- Contractual necessity: processing is required to perform our contract with you — for example, to operate your account and process your transactions.
- Legal obligation: processing is required to comply with a legal obligation to which bazee is subject, such as anti-money laundering legislation or KYC requirements.
- Legitimate interests: processing is in our legitimate interests — for example, to detect and prevent fraud, maintain platform security, and improve our services — provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: where we rely on your consent as a legal basis — for example, for direct marketing communications — you have the right to withdraw your consent at any time by contacting us at [email protected].
5. Sharing Your Information
bazee does not sell your personal information. We may share your data with the following categories of third parties, strictly to the extent necessary for the purposes set out in this Policy:
- Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other approved payment processors — solely to process financial transactions on your behalf.
- Identity and compliance service providers: third-party KYC verification and fraud prevention companies that assist bazee in meeting its legal obligations.
- Technology and infrastructure providers: hosting, analytics, and customer support platform vendors who process data on our behalf under strict data processing agreements.
- Regulatory and law enforcement authorities: where bazee is required by law, court order, or regulatory direction to disclose your information, we will comply with that obligation, and where legally permissible, we will notify you in advance.
6. Cookies and Tracking Technologies
bazee uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyse how users interact with the site. Cookies are small text files stored on your device. Some cookies are strictly necessary for the Platform to function — for example, session cookies that keep you logged in while you navigate between pages. Others are used for analytics purposes to help us understand usage patterns and improve the Platform experience.
Most web browsers allow you to control cookies through their settings. You may disable non-essential cookies in your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform, and some features may not work correctly if cookies are blocked entirely.
7. Data Retention
bazee retains your personal information for as long as your account is active and for such additional period as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods applicable to different categories of data are determined by the nature of the data and the purpose for which it was collected, as well as any mandatory retention periods imposed by applicable law.
When your personal data is no longer required for the purposes for which it was collected, or when you validly request erasure and no legal obligation requires us to retain it, we will securely delete or anonymise it. Financial transaction records and KYC documentation may be retained for longer periods where required by anti-money laundering regulations or other applicable legal obligations.
8. Your Privacy Rights
Subject to applicable law, you have the following rights in relation to your personal data held by bazee:
- Right of access: you may request a copy of the personal data we hold about you, together with information about how we use it.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
- Right to erasure: in certain circumstances, you have the right to request that we delete your personal data — for example, where we no longer need it for the purpose it was collected.
- Right to restriction: you may ask us to restrict the processing of your personal data in certain circumstances, for example while we investigate a complaint you have raised.
- Right to object: where we process your data on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request.
9. Data Security
bazee takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, restricted access controls so that only authorised personnel can access personal data on a need-to-know basis, and regular security assessments of our systems and infrastructure.
While we take all reasonable steps to protect your personal data, no method of transmission over the internet and no method of electronic storage is completely secure. If you have reason to believe that your interaction with bazee is no longer secure — for example, if you suspect your account has been compromised — please notify us immediately at [email protected].
10. Children and Minors
The bazee Platform is strictly intended for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data from our systems. If you are a parent or guardian and believe that a minor in your care has registered an account or provided personal information to bazee, please contact us immediately at [email protected].
11. Third-Party Links
The bazee Platform does not contain links to external third-party websites as a matter of policy. Where references to third-party services (such as payment providers) are made, these are for informational purposes only. bazee is not responsible for the privacy practices or content of any third-party service, and this Policy does not apply to any third-party website, application, or service.
12. Changes to This Policy
bazee may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will post the updated Policy on this page and update the "Last updated" date at the top. We encourage you to review this Policy periodically. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how bazee handles your personal information, please contact our support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe. You can reach us at [email protected]. Please do not send sensitive personal documents or full payment details via email.
Explore bazee Responsibly
Have questions about your account or our policies? Visit our FAQ page for quick answers, or learn more about bazee on our About Us page.
Visit the FAQ Page About bazee